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Day in the Life of John Dugmore
Find out about the day in the life of John Dugmore, of Colliers Dugmore Properties.What is your occupation or job title?
Manager Colliers Dugmore Properties Somerset West
What does your every day consist of?
I spend hours of time on the telephone; providing information about properties, handling queries regarding the transfer process, speaking to attorneys, buyers, sellers and banks. I also spend a huge amount of time viewing properties and taking clients to see properties they might find interesting. The legal aspect of this job is quite intense as we are required to understand the legalities of selling a person’s most valuable investment.
What is the best thing about your job?
Interacting with customers. I also love houses – building and selling them.
And the worst?
I am on call at least 17 hours out of 24 and even then, I still get calls at 11pm and at 6am. I don’t really have time to call my own.
What makes you passionate about your work?
Selling a client’s house is really satisfying. Particularly if the client is really desperate to sell and I can assist him to get the price he wants.
Do you have any advice for someone who wants to be involved in your line of work?
Listen to your customers and be empathetic. This business is about understanding people and what they need – they often don’t quite know what they want themselves and you have to try to predict what home will provide an emotional response. Buying a home is an emotional decision and very often is not a rational choice, but rather a gut feeling that you will be happy in a certain type of home.
Who inspires you?
I am not inspired by other people. I am inspired personally to do my best and to assist others to do their best. Seeing someone really pleased with something I have done is truly inspiring for me.
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